Welcome to Aispyer Support Center
FAQs and User Guide
Yes. It is necessary. You have to create an account to monitor the target phone.
We accept most payment methods, including PayPal, Visa, MasterCard, American Express, Discover, BitCoin, etc.
Take it easy. All your data privacy including the payment details are certainly safe on our website. Noboad has access to your privacy.
Please make sure the email address for purchasing the product is the same as the one you’re using to sign up, then refresh the website page and login again. If not, please contact our customer service to confirm your purchase.
Absolutely, we do have 7-day money back guarantee in case you’re not satisfied with the product.
No, there is no need to root the target device before using this phone monitoring app.
No, you can’t. I’m afraid that you need to have one-time physical access to the target device to install the Android monitoring app.
You’ll need to hold the target iPhone/iPad device and connect it to a computer with Aispyer for iOS app installed at the first time. Once the iOS device is connected to the computer, you’ll not need physical access to it anymore.
Yes, you can. There are some different plans of Aispyer for iOS for you to choose. If you want to monitor different iOS devices simultaneously, please select a suitable plan for yourself.
Aispyer for iOS can help you to track data on target iPhon/iPad. If the target iPhone has a previous backup record on the computer, the software will recognize and provide you with the backup files that already exist. If the iPhone has not been connected to the computer before, you need to connect it to the computer at the first time and open iTunes to back up it. Then the software will help automatically display the data.
Account & Settings FAQs
If you don’t remember the password of your account, click ‘Forgot Password’ in the login page and you’ll receive a link to reset your password on your registered email address. (If you don’t see the email in the inbox in several minutes, please check the spam mailbox and other mailbox as well.)
Yes, you can. But you can’t use the product.
Yes, you can. Just purchase the according license to use products you need.
Yes, you can delete the account by yourself, or contact our customer service to help delete the account.
No, you can’t. If you want to transfer your license to another account, please contact our support team.